Key Communication Skills for Patient and Family Advisors

Jill Golde, Partner, Language of Caring

Patient and family advisors are invaluable to hospitals, clinics and all healthcare settings. To fulfill your full potential to influence positive change, you need to be a super-effective communicator. This webinar demonstrates concrete communication skills for expressing your views, making suggestions and pushing for improvement—in a way that reduces resistance to your messages and increases the likelihood of you having a very positive impact.