Innovative Approaches to Measuring Patient and Family Engagement
Allison Chrestensen, Project Coordinator at Duke University Health System
Tiffany Christensen, Performance Improvement Specialist, NC Quality Center
Tanya Lord PhD, MPH, Director of Patient and Family Engagement, Foundation for Healthy Communities
Evidence-based best practices are the hallmark of healthcare. Measurement is necessary to know whether the changes we make are, in fact, an improvement. So how do we measure the impact of partnering with Patient Family Advisors (PFAs)? In this webinar, Tanya Lord, leads the conversation of how to creatively and practically measure Patient and Family Engagement. Participants will learn and discuss difficulties of using established measurement methods and the possibility of developing new ones.
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