Intrapersonal and Interpersonal Skills for Antiracism and Advancing Health Equity
Jaime Harry, MSW, LCSW | Licensed Clinical Social Worker and Wellness Program Liaison, University of Texas Southwestern Medical Center
Laura A. Kirk, MSPAS, PA-C, DFAAPA | Assistant Director of Advanced Practice Providers, Ambulatory Services Office of Advanced Practice Providers, University of Texas Southwestern Medical Center
This webinar will provide an opportunity for participant self-reflection and group interaction regarding cultural location, the relevance to cultural humility, and efficacy of both in patient engagement. The presenters will speak from their own personal and professional backgrounds within clinical work, mentorship and coaching of other clinicians, and expertise in skilled healthcare communication. Participants will practice discrete skills to support reduction of bias and inequity in both intrapersonal and interpersonal domains.
Related content
-
Patient Family & Community Engagement | Staff & Provider EngagementRound & Coach: Engaging Clinicians & Patients to Improve Communication and Care
This webinar presents four ways BSWH Hillcrest Medical Center improved HCAHPS scores to the 90th percentile. Discover how they incorporated elements of Relationship-Centered Communication to improve nurse and doctor communication. Learn how they engaged patients through consistent rounding. Key takeaways also include how capturing real-time patient feedback contributed to their overall success. Learning Objectives –
Learn more -
Patient Family & Community Engagement | Quality & Clinical ExcellenceTransforming Lives: A Journey of Compassion and Advocacy
On the Road with the Cystic Fibrosis Foundation – February 2024 by Stacy Palmer, CPXP I recently had the opportunity to travel to Bethesda, Maryland to meet with the Cystic Fibrosis Foundation, a non-profit organization dedicated to supporting individuals with cystic fibrosis (CF) by funding research and drug development, partnering with the CF community, advancing
Learn more -
Culture & Leadership | Infrastructure & GovernancePhoneside Manners: Strategies for Effective Communication
2pm ET / 1pm CT / 12pm MT / 11am PT – As the first point of contact that a patient has with your office, what transpires after the phone’s first ring can set the tone for the entire patient experience and impact patient satisfaction. Phoneside manners occur before a patient even walks through your
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Intrapersonal and Interpersonal Skills for Antiracism and Advancing Health Equity
$49.00
PURCHASE NOW