Webinar
Showing 241–256 of 510 results
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Patient Family & Community EngagementInnovative Approaches to Measuring Patient and Family Engagement
How do we creatively and practically measure Patient and Family Engagement? Learn and discuss difficulties of using established measurement methods and the possibility of developing new ones.
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Innovation & Technology | Staff & Provider EngagementInnovative Communication Strategies for Staff and Volunteer Services
Leave with tools, templates, and ideas to apply in our rapidly changing world of technology and social media.
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Staff & Provider EngagementInside a Patient Simulation Lab
Hear insights toward enhancing competencies and presence at the bedside to eliminate human suffering.
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Patient Family & Community EngagementInspired Healthcare – A Collaboration Blueprint
Project True North brought together staff and patients in a team atmosphere and applied a quality improvement framework towards patient satisfaction.
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Staff & Provider EngagementInsult to Injury: COVID 19 and Clinician “Burnout”
Examine challenge of burnout and the opportunity to evolve the language used to describe the unique experiences of healthcare professionals across disciplines and work settings.
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Culture & Leadership | Staff & Provider EngagementInterconnectedness of the Human Experience: Building a Unified Vision for Healthcare Leadership
Join Press Ganey for a transformative webinar on the “Interconnectedness of the Human Experience: Building a Unified Vision for Healthcare Leadership.” Discover how human experience is intricately linked to patient experience, organizational strategy, workforce engagement, and safe, high-quality care. Explore the power of empathy, communication, and collaboration in fostering a patient-centered culture that goes beyond
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Culture & Leadership | Patient Family & Community EngagementIntrapersonal and Interpersonal Skills for Antiracism and Advancing Health Equity
Embrace self-reflection and group interaction regarding cultural location, the relevance to cultural humility, and efficacy of both in patient engagement.
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Culture & LeadershipIntroduction to The New Existence
This session will provide an overview of the key elements and actions of The New Existence with members of our global steering team and engage participants in a conversation on how we best move forward.
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Patient Family & Community EngagementInvite and Activate Partnership
Explore the Second aim in the Care Teams segment of The New Existence: Invite and Activate Partnership.
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Infrastructure & Governance | Staff & Provider EngagementIs There a Doctor in the House? The Benefits of Partnering a Physician with Patient Advocacy
Wondering how to take your Patient Advocacy team to the next level? This webinar will walk through the advantages of having a physician champion working closely with your advocacy team. We will cover physician engagement, clinical oversight, quality review, and key concepts that make for a successful physician partnership. Presenters will share their journey of
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Patient Family & Community Engagement
Jump in Line: A Successful Resource in Engaging New and Existing Associates to a Patient-Centered Culture
Explore a tool and orientation process that has contributed to sustained improvements of 10 percentile points in patient satisfaction overall mean score in an Emergency Department.
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Culture & LeadershipJust Do IT: Intentional and Transparent Approaches to Addressing Racism in Medicine
Discover proactive steps to become culturally sensitive and advocate for minority colleagues or friends, and, even more so, protect minority patients.
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Patient Family & Community EngagementJust the Pfacts about Starting and Sustaining a Patient and Family Advisory Council
Learn specific methods for planning and implementing a PFAC, including coordination of a planning team to complete the foundational work of the PFAC.
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Infrastructure & GovernanceKaizen for Improved Patient Satisfaction: The Experience of an Academic Cancer Center
Learn to establish and convey expectations to patients through improved communication practices.
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Patient Family & Community EngagementKey Communication Skills for Patient and Family Advisors
What are the concrete communication skills for expressing your views, making suggestions and pushing for improvement—in a way that reduces resistance to your messages and increases the likelihood of you having a very positive impact?
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Culture & LeadershipLanguage Access and Patient-Centered Care
Explore ways to reduce misunderstandings that stem from linguistic, cultural and systemic difference and dissimilar expectations between patients and their providers.
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