Resources

The Beryl Institute's patient experience resources offer a comprehensive gateway to tools, research, and insights designed to elevate healthcare experiences across the care continuum. This dynamic hub includes white papers, case studies, webinars, podcasts, and more—each tailored to address critical aspects of patient experience improvement.

Whether you're exploring best practices, seeking actionable frameworks, or connecting with thought leaders in the field, these patient experience resources provide the guidance and inspiration needed to drive meaningful change. With content developed by experts and frontline contributors from around the world, this page is your gateway to access to the latest strategies and innovations.

Browse patient experience resources by topic, format, or experience framework lens below.

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SEARCH BY EXPERIENCE FRAMEWORK LENS

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WEBINAR RECORDINGS

WHITE PAPERS

RESEARCH REPORTS

PX JOURNAL

PX PULSE

CASE STUDIES

LEARNING BITES

GRANT REPORTS

BLOGS

PODCASTS

ON THE ROADS

CONNECTION CALLS

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Additional Resources

PX Marketplace

Patient Experience Marketplace serves as the go-to resource for patient experience products and services. Here, organizations can find a variety of solutions to complement their experience-related efforts. 

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Executive Resources

As part of our mission to transform the human experience in healthcare, The Beryl Institute offers an expanded library of content that includes essential resources for C-Level executives.

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Translated Resources

In our commitment to expand the global patient experience conversation, The Beryl Institute has created translated resource pages for our community around the world. 

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PX Bookstore

Our collection of patient experience related books includes titles developed by special interest communities of The Beryl Institute as well as a preparation guide for the CPXP examination. Most books can be ordered directly through Amazon.

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IMPX Videos

The Beryl Institute offers a library of videos to further the dialogue on the transforming to human experience in healthcare. We encourage the use of the IMPX videos to further the dialogue on the patient experience.

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Grant & Scholar Programs

The Beryl Institute established the Patient Experience Grant Program in 2010 to expand the global conversation and knowledge on the human experience in healthcare. Complementing this, The Beryl Institute Scholar Program supports doctoral students across the healthcare spectrum, from nursing to healthcare administration, in conducting research on patient experience, with a primary focus on professional doctoral students.

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Career Center

The Career Center at The Beryl Institute connects healthcare experience professionals with job opportunities and resources for career growth. It supports both job seekers and employers in advancing the field of healthcare experience by facilitating meaningful career matches.

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Speakers

Speakers from The Beryl Institute.

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