Infrastructure & Governance

When Integration Tightens Too Much: Patient Experience with Physician Communication and Overall Hospital Ratings in U.S. Acute Care Hospitals

Published January 7, 2026

This grant-funded research report from The University of Texas Health Center at Houston offers...

read more
Staff & Provider Engagement

Assessing the Need for a Digital Pre-Visit Tool to Enhance Prenatal Care Preparedness and Satisfaction

Published November 30, 2025

A new mixed-methods study shows that preparedness—not parity or other factors—is the strongest predictor...

read more
Patient Family & Community Engagement

Evaluating the Net Promoter Score to Improve the Emergency Department Patient Experience in Real-Time

Published July 17, 2025

Northern Sydney Health District evaluated...

read more
a logo for sunnybrook health sciences center is overlaid atop an image of people collaborating over papers spread across a desk; text at the bottom reads grant research; this grant is about patient engagement
Environment & Hospitality

Evaluating a Co-designed Patient-Facing Digital Hub for Enhancing Patient Engagement in Research (PER)

Published March 4, 2025

This report highlights a shift from patients as research participants to active partners....

read more
Environment & Hospitality

Can You Provide an Improved Experience for Patients by Creating a More Interactive Exam Room?

Published February 17, 2025

A recent study at Penn State College of Medicine examined the impact of...

read more
Patient Family & Community Engagement

Black Voices On Gynecologic Cancer: Understanding Experiences (BVOGUE)

Published September 16, 2024

The voices of Black patient advocates are often absent from research studies. By centering...

read more
Policy & Measurement

Enhancing Post-Visit Communication: A Quality Improvement Initiative

Published August 18, 2024

With grant funding from The Beryl Institute, Briargate Outpatient Specialty Care Clinic at Children’s...

read more
Environment & Hospitality | Patient Family & Community Engagement

Designing for Pediatric Patient Experience: Expert Insights and Innovations in the Healthcare Built Environment

Published July 29, 2024

Incorporating patient-centered and participatory design into healthcare environments is a key strategy for creating...

read more

Barriers to Practice: Primary Care Patient Experience and Quality Health Outcomes in The Veterans Health Administration

Published July 15, 2024

Funded through a grant from The Beryl Institute, Tiffany C. Jennings, Ed.D., shares a...

read more
Staff & Provider Engagement

Awarding Employee Mini Grants for Increased Engagement in Patient Experience

Published May 20, 2024

Through grant funds awarded by The Beryl Institute, the Banner Health Patient Experience team...

read more
Quality & Clinical Excellence

A Qualitative Study Examining Patient Experience Factors and Drivers within the Home Health Setting

Published April 22, 2024

As demand for home care increases at a rapid pace, it is important to...

read more
Promotional image for the University of Kentucky's College of Communication and Information, featuring their Graduate Program in Communication. The university's logo is at the top, with the institution's name and program title below in bold, capitalized text. The phrase 'GRANT RESEARCH' is prominently displayed in a circle at the bottom. The background is a blurred photo of a research environment with a person working at a desk with papers and a laptop.
Policy & Measurement

And the Survey Says…: A Qualitative Exploration of the Perspectives of Nurse Managers Who are Accountable for Patient Experience Measures

Published February 26, 2024

By examining nurse manager accountability for patient experience measures, this study seeks a deeper...

read more
Staff & Provider Engagement

Design Labs: Collaborating with Stakeholders to Solve Healthcare Challenges

Published September 18, 2023

ECU Health gives permission to nurses to “fail forward and learn from mistakes” in...

read more
Patient Family & Community Engagement

Understanding Care Transitions Before, During and Following COVID-19: Patient/Family, Care Provider and System Experiences (2019 to 2022)

Published July 26, 2023

Transitions in care involve more than just moving patients between care settings and providers....

read more
See more