Webinar

Showing 273–288 of 517 results

Patient Family & Community Engagement | Quality & Clinical Excellence

Lonely No More: Bedside Visit Programs

Erica Luciano, Program Manager, Volunteer Services, UChicago Medicine Kathleen McIntire, CAVS | Director, Volunteer Services | Kaiser Permanente Los Angeles Being in a hospital can be frightening, painful, and oftentimes overwhelming for patients. But those without family members or friends to visit them may face the extra burden of loneliness. Loneliness has consequences that may
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Culture & Leadership

Management Overnight Program: Through the Eyes of the Patient

Northern Westchester Hospital expects each manager to spend at least one night in the hospital in the role of a patient. Managers are paired in teams and assigned a time frame in which to complete the overnight.
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Staff & Provider Engagement

Managing Morale during Crisis: How Crocs & Coffee Cured COVID Concerns

Learn the tips and tools you need to successfully develop a morale committee across all continuums of healthcare.
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Managing Tradeoffs between Patient Experience and Clinical Quality

This session describes lessons learned from an Ohio State University research study* on how hospitals can balance the dual goals of Patient Experience and Clinical Quality.
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Policy & Measurement

Measurement 101: Quantifying the Impact of Volunteers

Learn how to develop measurement tools, aggregate reports, how to get volunteers to track who gets the information and more.
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Medicine as Noble Work

Explore the relevant principles of a contemporary Hippocratic Oath; the power of mindful practice; the value of committing to “one thing” and the re-discovery of our noble purpose as physicians.
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Patient Family & Community Engagement

Meeting Community Needs – Volunteering, Shadowing and Education in Healthcare

Learn the most common requests from students in the community, learn about two programs that address these requests and receive steps for program implementation at your organizations.
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Culture & Leadership

Millennials + Healthcare: How to Create Synergy within a Four Generational Workforce

Let’s face it: Millennials are changing the game. They’re young, hard to define, and many are not playing by traditional healthcare rules. Millennials are also the future of our workforce. So, what are we doing to attract and engage them.
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Patient Family & Community Engagement

Mission Control: Driving Patient Satisfaction

Learn about Mission Control, a performance improvement initiative that develops innovative solutions to persistent frustrations experienced by patients and caregivers through a goal-oriented, creative, and carefully planned approach that provides focus and speed.
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Mission Experience: Transforming Care in the Ambulatory Setting

Learn how to facilitate culture change in our system and expand the focus of patient experience improvement to the ambulatory setting.
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Innovation & Technology

Mobile Health & Patient Experience: The Future is Now

Review the confluent trajectory of mobile devices, patient empowerment and the application of tactics, tools and technologies to engage patients and achieve a better health system.
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Innovation & Technology | Patient Family & Community Engagement

Modern Strategies for Purposeful Rounding

As an evidence-based, data-driven nursing initiative, we know that purposeful rounding provides accountability at the bedside that significantly impacts the patient experience. But how do you leverage modern communication tools and techniques to streamline information flow among care teams in the clinical setting? How do you actively involve patients in their care and foster better
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Policy & Measurement

Modernize the Surveys and Democratize the Data

Explore the third aim in the Policy & Systemic Issues segment of The New Existence: Modernize the Surveys and Democratize the Data.
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Culture & Leadership

Moonshot 2022: Our Sometimes Challenging Yet Always Meaningful Journey toward A Patient and Family Centered Culture

Learn a strategy to recognize the importance of patient and family partnerships, unify efforts across a multi-hospital system, align and integrate PFCC philosophy with other initiatives, and engage patient and family advisors strategic planning.
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Patient Family & Community Engagement | Staff & Provider Engagement

Mother-baby Care: Creating Exceptional Patient Experiences

Gain tips on how your hospital’s mother-baby unit can cater to the special needs of this unique patient population before, during and after delivery.
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Culture & Leadership | Staff & Provider Engagement

Moving from “Good to Great”: Enhancing the Human Experience in Outpatient Care

Join us for an insightful webinar on Hartford HealthCare’s “Good to Great” (G2G) initiative, a transformative approach designed to improve patient experience across the organization. Launched in 2023, G2G uses a data-driven methodology to analyze patient experience and colleague engagement, identifying units as low-, middle-, or high-performing. Focusing on middle-performing teams, this initiative leverages strong
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