Mobile Health & Patient Experience: The Future is Now
Published October 7, 2014
Paul Alexander Clark, CEO & Founder, SmartPatient
Mobile devices are rapidly changing society and consumer expectations. Companies and non-profits across every industry are engaging their customers in new, revolutionary ways to drive loyalty, branding and enhance experiences. Hospitals and healthcare providers have yet to adopt basic mobile engagement practices, let alone enhance service delivery and quality of care. Many lessons can be learned from these experiences and applied to healthcare. This presentation will review the confluent trajectory of mobile devices, patient empowerment and the application of tactics, tools and technologies to engage patients and achieve a better health system.
Related content
-
Innovation & Technology | Quality & Clinical Excellence
Improving The Patient Experience by Adopting a Culture of Safety
Published January 30, 2024

Complimentary – Discover the diverse landscapes of safety cultures across hospitals of varying sizes and explore the challenges that often impede their maintenance. Uncover effective solutions tailored to address these challenges, equipping hospitals with strategies to sustain and grow a robust culture of safety. Additionally, gain valuable insights into the present and future role of
Learn more -
Innovation & Technology
From Call Light to Connected Care: Advancing Safety, Communication, and Engagement
Published June 22, 2026
St. James Parish Hospital transformed its nurse call system into a digital care platform that improved patient communication, strengthened safety monitoring, and expanded family engagement. Discover the solution that helped create a more informed and connected patient experience. Brought to you by:
Learn more -
Culture & Leadership | Innovation & Technology
Virtual Care: How to Turn a Short-term Fix into a Long-term Strategy
Published October 17, 2023

Complimentary – A team that took on virtual care as crisis management in 2020 has evolved it into a long-term strategy for better clinical workflows, patient experiences, and operational benchmarks. Join team members of the virtual care initiative from Lehigh Valley Health Network to hear their journey with virtual care, including what technologies and use
Learn more