Managing Morale during Crisis: How Crocs & Coffee Cured COVID Concerns
Julie Cannon, Brand Engagement Manager, Dayton Children’s Hospital
Karen Muller, BS, CCLS, Child Life Manager, Dayton Children’s Hospital
Teresa L. Prouty, Family Partnership Coordinator, Dayton Children’s Hospital
This webinar, presented by Dayton Children’s Hospital, will focus on recognizing the need to implement a morale committee whose singular purpose is to collaborate, innovate and deliver equitable and meaningful activities during unprecedented times. During the webinar you will be given the tips and tools you need to successfully develop a morale committee across all continuums of healthcare. Watch to learn how to: Recognize the varied needs of staff in a crisis situation. Utilize multiple communication methods and tools to reach all members of an organization. Identify when to build a morale team, and when to wind it down.
Related content
-
Culture & Leadership | Staff & Provider Engagement
Leading Healthcare & PX Teams with Clarity, Confidence and Courage
A healthy, empowering, and inclusive work culture inspires trust and engagement, making it easier to recruit and retain top talent. Yet, it’s harder than ever in this constantly changing world of burnout and overwhelm. In this webinar, healthcare leaders will learn to maximize human potential with a focus on well-being, leveraging the Culture CARES® model
Learn more -
Culture & Leadership | Quality & Clinical Excellence | Staff & Provider Engagement
Remediation Strategies to Reduce Shame and Stratify Support for Providers in Patient Experience
This webinar will review evidence regarding remediation of communication skills in healthcare providers, shame in healthcare, and how the two intersect. The experience at our institution includes two pilot programs designed for providers and entire clinics with suboptimal patient experience scores. We will present stepwise strategies, lessons learned, and qualitative and quantitative data that are
Learn more -
Staff & Provider Engagement
Using the Right Tools to Uncover the Hidden Factors Impacting Patient Experience
The entire healthcare industry is being reshaped by trailblazers who make personal and emotional connections that will define the healthcare brands of the future. Those unwilling to make changes and adapt to the expectations of forward-thinkers will be left behind. This learning bite explains why organizations that prioritize experience transformation through innovative tools and solutions
Learn more