Event
Showing 1–16 of 51 results
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Ambulatory Care Connection Call – Wait Times
2:00pm ET / 1:00pm CT / 12:00pm MT / 11:00am PT – Wait times are the number one patient dissatisfier within all health care facilities, clinics, and medical offices nationwide. It negatively impacts the patient perceptions of kindness and compassion of the staff and increased patient’s anxiety. Research shows that a patient’s perception of doctor
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Book Club – Return on Human Experience: Eight Guiding Principles to Inspire Excellence in Healthcare
2pm ET / 1pm CT / 12pm MT / 11am PT – Join us for a special book club discussion of Return on Human Experience: Eight Guiding Principles to Inspire Excellence in Healthcare. Hear directly from the book’s authors, Jason Wolf and Stacy Palmer as they share insights about the book and their journey in
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Innovation & Technology | Patient Family & Community EngagementBuilding Trust in Healthcare: Insights from UAB Medicine’s Humanistic Care Study
PX MARKETPLACE – 2pm ET / 1pm CT / 12pm MT / 11am PT – Join Chris Brainard, Associate Vice President at UAB Medicine, and Amber Maraccini, VP of Healthcare Executive Advisory at Medallia, for a fireside chat on UAB’s innovative strategies to build trust in patient care. Explore how provider behaviors—like listening patiently and
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Patient Family & Community Engagement | Quality & Clinical ExcellenceCompassion Rounds: Connecting with Patients and Families Beyond a Diagnosis
2pm ET / 1pm CT / 12pm MT / 11am PT – During a hospitalization, medical rounds address the patient’s physical needs but often fall short of addressing emotional and spiritual needs. Compassion rounds is an innovative program that focuses on a patient’s mind, body and spirit. It assists families in finding hope, strength, and
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Connection Call: Learning Programs to Support Your Experience Career Path
12pm ET / 11am CT / 10am MT / 9am PT – Whether you are new to patient experience or looking to become a Certificated Patient Experience Professional (CPXP), The Beryl Institute offers programs to support you in your professional journey. Join this connection call to learn about the Institute’s Certificate Programs and the CPXP
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Connection Call: Learning Programs to Support Your Organization’s Experience Strategy
12pm ET / 11am CT / 10am MT / 9am PT – Built upon research from the Institute and the collective knowledge of our community, we offer a variety of learning programs to sustain your organizational experience strategy and to develop skills and knowledge of your team members at all levels. Join this connection call
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Connection Call: Membership Benefits Overview (April 16, 2024)
2pm ET / 1pm CT / 12pm MT / 11am PT – Join our Community Experience Team to learn more about your membership and getting the most out of the community. Dive deeper in membership benefits, learn how to become an active contributor to our community, and engage in Q&A session. *Please note the purpose
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Connection Call: Membership Benefits Overview (August 8, 2024)
12pm ET / 11am CT / 10am MT / 9am PT – Join our Community Experience Team to learn more about your membership and getting the most out of the community. Dive deeper in membership benefits, learn how to become an active contributor to our community, and engage in Q&A session. *Please note the purpose
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Connection Call: Membership Benefits Overview (December 4, 2024)
10am ET / 9am CT / 8am MT / 7am PT – Join our Community Experience Team to learn more about your membership and getting the most out of the community. Dive deeper in membership benefits, learn how to become an active contributor to our community, and engage in Q&A session. *Please note the purpose
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Connection Call: Membership Benefits Overview (June 11, 2024)
10am ET / 9am CT / 8am MT / 7am PT – Join our Community Experience Team to learn more about your membership and getting the most out of the community. Dive deeper in membership benefits, learn how to become an active contributor to our community, and engage in Q&A session. *Please note the purpose
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Connection Call: Membership Benefits Overview (October 9, 2024)
2pm ET / 1pm CT / 12pm MT / 11am PT – Join our Community Experience Team to learn more about your membership and getting the most out of the community. Dive deeper in membership benefits, learn how to become an active contributor to our community, and engage in Q&A session. *Please note the purpose
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CPXP Preparation Course (August 8-29, 2023)
August 8-29, 2023 (Tuesdays) – 6:00-8:00pm ET / 5:00-7:00pm CT / 4:00-6:00pm MT / 3:00-5:00pm PT – Thinking about taking the CPXP examination but unsure where to start your preparation? Join The Beryl Institute’s Learning and Professional Development faculty for an interactive prep workshop reviewing the domains outlined in the Certified Patient Experience Professional Classification
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CPXP Preparation Course (September 5-26, 2023)
September 5-26, 2023 (Tuesdays) – 5:00-7:00pm ET / 4:00-6:00pm CT / 3:00-5:00pm MT / 2:00-4:00pm PT – Thinking about taking the CPXP examination but unsure where to start your preparation? Join The Beryl Institute’s Learning and Professional Development faculty for an interactive prep workshop reviewing the domains outlined in the Certified Patient Experience Professional Classification System
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CPXP Preparation Course (September 7-28, 2023)
September 7-28, 2023 (Thursdays) – 12:00-2:00pm ET / 11:00am-1:00pm CT / 10:00am-12:00pm MT / 9:00-11:00am PT – Thinking about taking the CPXP examination but unsure where to start your preparation? Join The Beryl Institute’s Learning and Professional Development faculty for an interactive prep workshop reviewing the domains outlined in the Certified Patient Experience Professional Classification
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Discover Your Path: Body of Knowledge Certificate Programs
12pm ET / 11am CT / 10am MT / 9am PT – Whether you are new to patient experience or looking to advance your skills as a leader, The Beryl Institute offers programs to support you in your professional journey. Join this informational webinar to learn about The Beryl Institute’s Certificate Programs and the Fellow
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Expectations & Patient Experience in Healthcare in Brazil
11:30am ET | 10:30am CT | 9:30am MT | 8:30am PT – GLOBAL WEBINAR SERIES – SOBREXP, The Beryl Institute and Solucx present: Few sectors have such a great need for attention to experiences as the healthcare sector. Delivering quality, safety, and caring journeys to patients and their families directly impacts issues ranging from treatment
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