Event
Showing 33–47 of 47 results
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Staff & Provider Engagement
Spiritual Care Connection Call – Celebrating Spiritual Care Week
Published September 9, 2026
11:00 AM PT / 2:00 PM ET / 7:00 PM London – Spiritual Care Week offers an opportunity to recognize and celebrate the vital contributions of chaplains and spiritual care providers across healthcare and community settings. Join the Spiritual Care Workgroup for a connection call as we reflect on the impact of spiritual care, share
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Patient Family & Community Engagement | Staff & Provider Engagement
The Healing Power of Human Connection
Published September 3, 2026
Complimentary Headliner Webinar – 11:00 AM PT / 2:00 PM ET / 7:00 PM London – Every day, acts of compassion, kindness, and human connection shape the experiences of patients, families, and healthcare professionals. Drawing on insights from millions of stories shared around the world, this webinar explores how meaningful human interactions foster healing, build
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Quality & Clinical Excellence
The Triad of High-Quality Care
Published August 25, 2026
11:00 AM PT / 2:00 PM ET / 7:00 PM London – Essential Hospitals operate at the intersection of complexity, community trust, and equity making the definition of high-quality care both more challenging and more critical. Join this webinar to explore the triad of high-quality care, which is not defined by clinical outcomes alone, but
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Volunteer Professionals Community Connection Call – Measuring Volunteer Impact
Published October 11, 2023
3pm ET / 2pm CT / 1pm MT / 12pm PT – We know that our volunteers make a huge difference in our organizations every day…but how do you show that? It can be challenging to assign hard data to work done with the heart, but those statistics can help illustrate that impact in a
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Volunteer Professionals Community Connection Call – Onboarding and Recruitment
Published July 12, 2023
2pm ET / 1pm CT / 12pm MT / 11am PT – Recruitment and Onboarding were often top of mind pre-COVID but are even more so now! Join us for connection call with other volunteer management leaders to discuss and share best practices including virtual versus in-person. All participants are invited to join the discussion
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Environment & Hospitality
Volunteer Services and Patient Experience: Two Halves of the Same Goal
Published May 8, 2024
Improving the patient experience has always been a primary reason for volunteers to serve in healthcare settings. Working in partnership with PX can and should be seamless since we share the same end goal. The collaboration between PX and Volunteer Engagement can often lead to solutions for patients and families when challenges arise. Special Interest
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Innovation & Technology | Patient Family & Community Engagement
What’s Your ETA for Improved PX? Best Practices from Emory Healthcare
Published July 23, 2024
Complimentary – When patient experience (PX) is an organizational priority, how you get there matters. Five years ago, Emory Healthcare piloted a mobile app to guide patients through their emergency department (ED) visit. Now, over 60% of their ED patients use it to view personalized wait time estimates, see the status of their test orders
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Innovation & Technology | Patient Family & Community Engagement | Policy & Measurement
When Feedback Gets Real: Turning Insights into Action
Published July 21, 2026
11:00 AM PT / 2:00 PM ET / 7:00 PM London – In a world of unfiltered feedback, healthcare leaders must listen with intention and respond with purpose. This webinar explores how to turn candid patient, family, and staff input into targeted action. Through real-world examples, attendees will gain tools to identify patterns, foster accountability,
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WMTY.world Monthly Meeting (August 19, 2026)
Published August 19, 2026
3pm UTC / 10am ET / 9am CT / 8am MT / 7am PT – WMTY.world monthly meetings are a space for exchanging experiences, connecting with others, and exploring the art of asking, listening, and doing what really matters to people. Join the conversation to share stories, celebrate successes, and learn from challenges as we work together to bring the spirit of “What Matters to You?” into health and social care settings.
WMTY.world monthly meetings are complimentary. This meeting does not offer patient experience continuing education credit (PXEs).
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WMTY.world Monthly Meeting (December 16, 2026)
Published December 16, 2026
7:00 AM PT / 10:00 AM ET / 3:00 PM London – WMTY.world monthly meetings are a space for exchanging experiences, connecting with others, and exploring the art of asking, listening, and doing what really matters to people. Join the conversation to share stories, celebrate successes, and learn from challenges as we work together to
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WMTY.world Monthly Meeting (July 15, 2026)
Published July 15, 2026
7:00 AM PT / 10:00 AM ET / 3:00 PM London – WMTY.world monthly meetings are a space for exchanging experiences, connecting with others, and exploring the art of asking, listening, and doing what really matters to people. Join the conversation to share stories, celebrate successes, and learn from challenges as we work together to
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WMTY.world Monthly Meeting (November 18, 2026)
Published November 18, 2026
7:00 AM PT / 10:00 AM ET / 3:00 PM London – WMTY.world monthly meetings are a space for exchanging experiences, connecting with others, and exploring the art of asking, listening, and doing what really matters to people. Join the conversation to share stories, celebrate successes, and learn from challenges as we work together to
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WMTY.world Monthly Meeting (October 21, 2026)
Published October 21, 2026
3pm UTC / 10am ET / 9am CT / 8am MT / 7am PT – WMTY.world monthly meetings are a space for exchanging experiences, connecting with others, and exploring the art of asking, listening, and doing what really matters to people. Join the conversation to share stories, celebrate successes, and learn from challenges as we work together to bring the spirit of “What Matters to You?” into health and social care settings.
WMTY.world monthly meetings are complimentary. This meeting does not offer patient experience continuing education credit (PXEs).
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WMTY.world Monthly Meeting (September 16, 2026)
Published September 16, 2026
3pm UTC / 10am ET / 9am CT / 8am MT / 7am PT – WMTY.world monthly meetings are a space for exchanging experiences, connecting with others, and exploring the art of asking, listening, and doing what really matters to people. Join the conversation to share stories, celebrate successes, and learn from challenges as we work together to bring the spirit of “What Matters to You?” into health and social care settings.
WMTY.world monthly meetings are complimentary. This meeting does not offer patient experience continuing education credit (PXEs).
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Culture & Leadership | Patient Family & Community Engagement
You Make a Difference (What Matters to You?)
Published July 14, 2026
Complimentary Headliner Webinar – 6:00 AM PT / 9:00 AM ET / 2:00 PM London – Based on key principles of person-centred care: Intelligent Kindness, What Matters to You? Civility Saves Lives, self-care, and active listening, Tommy shares insights from his own experience as a carer for his mum, Joan. You will be encouraged to
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