PXE Qualifying Activities

Patient Experience Continuing Education (PXE) Qualifying Activities

The primary means for acquiring PXEs include:

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PXE Approved Learning Programs

(NO MAXIMUM – 1 PXE FOR EACH HOUR OF EDUCATION COMPLETED)

The ability to offer PXEs is determined on a case-by-case basis based on a formal application and review process. Click here to submit a form. 

Review the list of current PXE approved programs for opportunities to earn PXE credits. 

Non-PXE Learning Programs

(UP TO A MAXIMUM OF 10 NON-PXES)

Non-PXE learning events are those learning programs already approved by other accrediting bodies to offer CEs in their associated profession, such as CNEs or CMEs. Applicants for certification/recertification can request inclusion of up to 10 NON-PXE credits for courses or programs deemed relevant or related to patient experience professionals. 

Final review and acceptance of these credits will be determined during the application review process. 

Teaching and Instruction

(UP TO A MAXIMUM OF 10 PXES)

• 1 PXE for teaching a patient experience course, workshop and/or webinar 

• 1 PXE for presenting at patient experience related conferences or at healthcare conferences on a patient experience related topic 

• 1 PXE for writing a patient experience article, case study, book, chapter or white paper 

• 1 PXE for completing a patient experience related academic course 

To show proof of the above credits, applicants will need to upload one of the following to their transcripts:  

• A syllabus, agenda, or screenshot of the web posting listing the participant as a teacher or presenter. 

• A copy of the title page from an article, case study, or white paper 

• A cover image of a book where the applicant is listed as an author or the dedication page listing the applicant as a contributor for a chapter in a book.  

• A copy of the applicant’s transcript with the patient experience academic course completed with a grade of C or higher 

• A letter from the organization identifying the applicant as a presenter, author, or instructor for the aforementioned options. The letter should include the title of the course or article, the date it was taught or published, and the organization’s representative’s signature. 

Professional Service Activities

(UP TO A MAXIMUM OF 10 PXES: 3 per association, board, committee, or workgroup)

• 1 PXE for each year of service as an officer of a healthcare association, board or professional society
• 1 PXE for one year participation on a committee or workgroup of a healthcare association, board or professional society

To show proof of the above credits applicants must upload one of the following to their transcripts: 

• A letter from the organization listing the name of the board, committee, or association, the dates of service, and the applicant's title.