Fellow in Human Experience (FHX)

Distinguish yourself as a leading practitioner in the field of patient and human experience.

Achieving the Fellow in Human Experience establishes you as a healthcare leader committed to bringing experience innovation into practice. Grounded in experience fundamentals and guided by a commitment to collaboration, Fellows contribute to broadening experience knowledge and expanding the foundation of evidence that guides experience efforts.

Built on the foundational learning in the Patient Experience Body of Knowledge, candidates complete a year-long capstone project in which they address a specific issue in their organization or test a hypothesis focused on driving improvement. We invite you to join us as a Fellow in Human Experience and take the next step in transforming the human experience in healthcare.


Complete all coursework required to receive Certificate of Patient Experience Leadership (full Patient Experience Body of Knowledge).
Must be purchased separately 

The PX Body of Knowledge consists of 15 on-demand modules and associated virtual classes. The completion of this coursework is estimated to take 12-15 months. Upon completion of the coursework an individual receives a Certificate in Patient Experience Leadership. You can find out more about the core coursework and certificate program here.

Complete the Fellow in Human Experience application process.

Candidates interested in participating in the Fellowship program must be active members of The Beryl Institute. An application for the FHX program can be submitted following the formal completion of all requirements for the Certificate of Patient Experience Leadership.

Applications must include the following:

      • A short essay (1000 words max) answering the question, Why do you wish to pursue the Fellow in Human Experience and what do you look to study/test in this program?
      • Two (2) letters of recommendation to support your application.

Applications should be submitted via email to pxlearning@theberylinstitute.org

Register for the Fellow in Human Experience program.

Once your application is accepted you will be asked to complete the registration process and pay the associated program fee. The fee for the Fellow in Human Experience from The Beryl Institute is $2000, which covers prep meetings, ongoing coaching and receipt of the formal designation.

Completion of the Fellow in Human Experience capstone program.

The capstone program is a year-long project in which fellow candidates identify an experience issue they look to address in their organization. The project year is supported by a series of five coaching meetings with a member of the Institute fellows team to include a project setting meeting, a series of coaching calls, one every three months, and a final report prep call. Current fellow candidates are also connected in a network to support and provide feedback to one another in the process.

Once the project is complete there are two final steps. The first is a final presentation on your project to be delivered to a panel of industry leaders and your Institute coaches. The second is the completion of a deliverable on your project in the form of a research report or potential webinar via the Institute. As applicable, fellow candidates may also be encouraged to write up their project as a potential submission for Patient Experience Journal.

A full program checklist for the capstone program can be found here.

Become a Fellow
As a fellow,  you can proudly display the FHX credentials after your name. We hope you engage in the Institute community and the fellow program as a potential mentor/coach as well as a project evaluator. Fellows are also encouraged to contribute to content in the community and participate actively in Institute events and programs. Fellows will also gather annually to honor the latest recipients and to learn about their innovations and contributions to the field. 

A Fellow in Human Experience is a standing designation and does not require renewal. Fellows are encouraged to achieve CPXP designation as well.