How are the vibes? Patient and family experiences of rapport during telehealth calls in palliative care

Interactions with rapport are considered essential to palliative care and beneficial to patient outcomes....

Digital patient engagement at a perioperative surgical home implemented community hospital

Draws and windfalls: Comparing patient experiences in inpatient telehealth and non-telehealth acute care units

The global COVID-19 pandemic has challenged health care delivery in many ways. One solution...

Patients’ and family caregivers’ experiences with a newly implemented hospital at home program in British Columbia, Canada: Preliminary results

The Hospital at Home (HaH) model of care, which enables the provision of acute-level...

Home health care CAHPS® survey: Predicting patient experience performance

Developing a patient satisfaction measure for imaging-based patient information during clinical consultations

MyStay – Development of nurse-facilitated condition-specific multimedia resources to facilitate patient participation in postoperative care

Technology about me without me: An examination of the relationship between patient-facing technology and patient experience

Improving the accuracy of Interactive Voice Response (IVR) Technology for pediatric experience scores

Patient experience of the Electronic Health Record (EHR) in a maternity unit in Ireland

Virtual cardiac rehabilitation: A rapid shift in care delivery in response to the COVID-19 Pandemic

Cardiac rehabilitation is an integral part of recovery from a critical cardiac life event....

Positively waiting: Technology as the preferred distractor in a pediatric outpatient setting

Visiting any pediatric outpatient clinic as a child may be considered a stressful and...

Understanding patient experiences before and during the COVID-19 pandemic: A quasi-experimental comparison of in-person and virtual cancer care

The COVID-19 pandemic prompted the immediate widespread implementation of virtual care appointments in Cancer...

Co-production development of a decision support tool for peers and service users to choose technologies to support recovery

Peer support specialists (i.e., lay interventionists representing one of the fastest-growing mental health workforce)...