Improving the accuracy of Interactive Voice Response (IVR) Technology for pediatric experience scores

Emerging Trend: Enterprise-wide Volunteer Management Solutions

There is an emerging trend, especially in the healthcare sector, towards “enterprise-level” systems as larger healthcare organizations recognize the impact of centralization, particularly on the patient care experience. With the multiple mergers and acquisitions in healthcare, organizations are finding they have disparate systems that don’t speak to each other. This movement of enterprise-level solutions started