Home health care CAHPS® survey: Predicting patient experience performance
Published November 2, 2022
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Caring But Still Hurting: Uninsured Patients’ Illness and Healthcare Experiences at a U.S. Free Clinic
Published August 6, 2026
While free clinics provide essential healthcare to socioeconomically disadvantaged populations, patients’ lived experiences in these settings remain underexplored. This qualitative study examined how uninsured patients at a U.S.-based free clinic perceive their illness experiences and interactions with healthcare providers. From October to December 2024, semi-structured interviews were conducted with 21 adult patients (ages 18–72; M
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Innovation & Technology
From Call Light to Connected Care: Advancing Safety, Communication, and Engagement
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St. James Parish Hospital transformed its nurse call system into a digital care platform that improved patient communication, strengthened safety monitoring, and expanded family engagement. Discover the solution that helped create a more informed and connected patient experience. Brought to you by:
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Patient Family & Community Engagement
Amplifying Youth Voices: The Importance of Direct Pediatric Patient Feedback
Published March 12, 2026
Alexa Petta, Child Life Specialist The Hospital for Sick Children (SickKids) The collection of experiential survey data is a practice all too familiar in Patient and Family Experience (PFX). Surveys allow institutions to collect large amounts of quantifiable data through resource-lite methods, illuminating strengths and opportunities that improve the quality of care. Who does the
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