MyStay – Development of nurse-facilitated condition-specific multimedia resources to facilitate patient participation in postoperative care
Published November 2, 2022
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Breaking Barriers: Strategies for Effective Language Access in Healthcare
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Language access is a vital component of ensuring equitable, safe, and high-quality care for all patients. This panel discussion will explore how health systems are approaching language services from compliance and interpreter models to frontline staff engagement. Panelists will share lessons learned, strategies for training and empowering staff, and approaches for measuring the true impact
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Enhancing Post-Operative Patient Care through Improved Discharge Communications for Nurses
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Northwell Health implemented the BPIN initiative—emphasizing Bleeding, Pain, Infection, and Nausea— to enhance the quality and consistency of nurse-led discharge communication for post-operative patients. Through the use of visual cues and structured education, the initiative improved patient understanding and engagement, leading to measurable gains in OAS CAHPS scores across participating hospitals.
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