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Showing 17–32 of 73 results
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Culture & Leadership | Patient Family & Community EngagementCrushing Complexity: The Evolving Business of Healthcare
No one can deny the fact that healthcare in the U.S. is complex. But how did we get here? How do patients and caregivers experience that complexity? And are we, in fact, crushing it, or is it crushing us? Based on the study of millions of conversations from all segments of healthcare, this presentation takes
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Innovation & TechnologyCuriosity & Connection: A Generational Approach to Patient Care
In this PX Marketplace Webinar, Jennifer Baron, CXO of NRC Health, joins us to explore how generational differences are influencing the current state of healthcare. From varying attitudes and beliefs to shifts in patient behaviors, Baron provides a deep dive into the challenges and opportunities these changes present for healthcare organizations. Read the associated paper
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Innovation & TechnologyDiscover How Technology Can Add Value to Patient Experience
No real-time feedback? Lagging indicators? Cumbersome solutions? If these challenges sound similar to the ones you face in your hospital to learn about your patients’ experiences of care, this learning bite will introduce you to ways technology can help. Discover how using the right solution can streamline your patient data collection, more efficiently assess their
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Policy & MeasurementDriving Better Real-World and Evidence-based Policy Outcomes Through Patient + Public Experience
Join a leadership discussion around how federal agencies are using innovative technology to more effectively and urgently address current and systemic health challenges in the pandemic and beyond.
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Culture & Leadership | Innovation & Technology | Staff & Provider EngagementEase, Care, and Access: The Business Impact of Experience Transformation
Learn how organizations are leveraging advanced machine learning and AI listening technologies to transform operations, enable empathy at scale, and articulate the ever-elusive ROI in financial, experiential, and operational terms.
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Culture & Leadership | Quality & Clinical Excellence | Staff & Provider EngagementElevating Experience
The pandemic generated unprecedented personal and financial pressures within the healthcare industry. Given this environment, there is a need for clarity and alignment around where and how experience fits into the strategy going forward. This webinar provides a human-centered viewpoint along with a business case for embracing a contemporary approach to experience as a powerful
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Policy & MeasurementEmmi® Programs Help Hospitals Scale Up to Drive Quality Care Transitions
Scaling quality care transitions.
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Culture & Leadership | Patient Family & Community Engagement | Staff & Provider EngagementFrictionless Care: Create Future-proof Initiatives
Learn practical approaches of how to integrate patient and care team improvement efforts in your daily routine, comparing and contrasting approaches across a variety of settings.
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Culture & Leadership | Innovation & Technology | Patient Family & Community Engagement | Quality & Clinical ExcellenceFrom Words to Wellness: Promoting Health Equity through Translation
This webinar will explore the critical intersection of language access and health equity. This engaging event will cover a range of topics, including: Language Barriers: Address the challenges posed by language barriers and their impact on healthcare access and outcomes. Translation Technology: Discover advancements in translation technology and how they are revolutionizing communication in healthcare.
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Culture & Leadership | Innovation & TechnologyHarnessing Technology for Patient-Centered Rounding: Trends and Best Practices
Watch an illuminating journey into the world of rounding technology within healthcare organizations, spotlighting its role in capturing in-the-moment feedback as part of a comprehensive XM (Experience Management) listening strategy. Delve into the latest tech trends, implementation strategies, and patient engagement tips through practical insights and real-world case studies. Don’t miss this opportunity to gain
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Policy & MeasurementHealthcare is Changing. Why Aren’t Your Patient Experience Scores?
Learn actionable insights gathered from leading brands in other industries that can be directly translated into healthcare, and dive deeper into the connection between employee experience and patient outcomes.
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Environment & HospitalityHealthcare Linen: The Often-Forgotten Piece of Patient Experience & Infection Prevention
In healthcare, nothing touches your patient more than linen. And yet linen is not often considered within the patient experience context.
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Innovation & TechnologyHealthcare’s Renaissance to Digital Transformation
Dave Bennett, CEO of pCare, discusses the importance of embracing technology and how a digital transformation can enhance all aspects of the human experience.
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Innovation & TechnologyHigh-Touch Care Enabled by a High-Tech Solution
Hear about an EMR-integrated Digital Whiteboard solution was implemented as part of an initiative to improve patient, family and staff communications.
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Policy & MeasurementHow Amplifying the Voice of the Patient Transforms the Patient Experience
Adopt consumer-focused technology into healthcare to amplify the voice of the patient. Get real-time data to the right people to deliver real-time action. Combine technology, culture, and competencies to move from experience measurement to experience management.
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Culture & Leadership | Staff & Provider EngagementHow CNOs and CXOs Can Increase Engagement with Leadership Rounding
Hear tips for ensuring your team is engaged with leadership rounding.
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