Emmi® Programs Help Hospitals Scale Up to Drive Quality Care Transitions
Discharged patients need to be engaged throughout a care transition to have the confidence and ability to manage their health at home. However, this requires hospitals and health systems to find effective and scalable ways of empowering patients post-discharge. As an organization, we’re always looking to see how we can help find solutions to the biggest challenges hospitals and health systems face.
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Culture & Leadership | Policy & Measurement | Staff & Provider Engagement
Effectively Leveraging Patient Comments for Strategic Improvement
During this webinar, Children’s Mercy Kansas City shares results from a year-long case study on the meaningful integration of patient comments and the precise analytics derived from those comments into the strategic improvement planning efforts of an emergency department. The presentation will highlight how this process can foster a culture of human-centered patient and family
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Policy & Measurement | Quality & Clinical Excellence
PX Pulse: Consumer Perspectives on Patient Experience in the U.S. – November 2023
The latest release of PX Pulse reveals the items of greatest importance to healthcare consumers remain consistent from the previous quarter, but perspectives on the quality of care and overall experience saw the lowest scores in the last two years. This issue also explores the critical issues of trust, provider relationships and providing feedback to
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Innovation & Technology | Policy & Measurement
Measurement, Scorecards and Data
This connection call discusses measurement tools, how the recent update to OAS CAHPS may have changed survey collection strategies and ways organizations are distributing their survey data.
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