Crushing Complexity: The Evolving Business of Healthcare
No one can deny the fact that healthcare in the U.S. is complex. But how did we get here? How do patients and caregivers experience that complexity? And are we, in fact, crushing it, or is it crushing us? Based on the study of millions of conversations from all segments of healthcare, this presentation takes a 30,000-foot view of our healthcare system and its impact on consumers and business outcomes.
Come along on a journey through time, and into the experiences of patients and caregivers, to confront the complexity of the U.S. healthcare system that will inspire us all to take a hard look at what we’ve created and why it must change.
Learning Objectives:
• Listen to new perspectives and industry challenges about the state of the business of healthcare.
• Identify how leveraging conversations can solve healthcare-specific problems.
• Understand and activate opportunities inside teams/organizations to address challenges and complexity in our healthcare system.
Leslie Pagel, Chief Evangelist Officer, Authenticx
Sally Perkins, PhD, Senior Insights Storyteller, Authenticx
PX Marketplace webinars are complimentary.
Brought to you by:
Related content
-
Patient Family & Community EngagementEngaging Children and Youth in Healthcare: A Developmental Approach
2pm ET / 1pm CT / 12pm MT / 11am PT – Current efforts to engage children and youth in hospital care lack a formal framework and engagement programs often rely solely on caregivers and guardians as proxies, overlooking their direct input. This presentation emphasizes the importance of involving children and youth directly in healthcare
Learn more -
Environment & Hospitality | Patient Family & Community EngagementElevating the Emergency Department Experience: The Impact of Experience Ambassadors
By Jill Koss, Cook Children’s Medical Center At Cook Children’s Medical Center, we are committed to continuous innovation to enhance the patient and family experience. One key area of focus has been our Emergency Department (ED), where we identified an opportunity to improve the experience of waiting—both in the waiting area and after patients are placed
Learn more -
Patient Family & Community EngagementCancer Partnerships Hub (CPH) Model: Implementing an Organizational Innovation to Enhance Engagement of Patient-Partner in Cancer Care Services
Patient partnership is rapidly becoming a cornerstone of effective care, with healthcare professionals recognizing the immense value of collaboration. This case study delves into the innovative Cancer Partnership Hub (CPH) model implemented at the Integrated University Health and Social Services Center of East Montreal Island (CIUSSS-EMTL) in Quebec, Canada. The CPH model exemplifies the integration
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events