Crushing Complexity: The Evolving Business of Healthcare
No one can deny the fact that healthcare in the U.S. is complex. But how did we get here? How do patients and caregivers experience that complexity? And are we, in fact, crushing it, or is it crushing us? Based on the study of millions of conversations from all segments of healthcare, this presentation takes a 30,000-foot view of our healthcare system and its impact on consumers and business outcomes.
Come along on a journey through time, and into the experiences of patients and caregivers, to confront the complexity of the U.S. healthcare system that will inspire us all to take a hard look at what we’ve created and why it must change.
Learning Objectives:
• Listen to new perspectives and industry challenges about the state of the business of healthcare.
• Identify how leveraging conversations can solve healthcare-specific problems.
• Understand and activate opportunities inside teams/organizations to address challenges and complexity in our healthcare system.
Leslie Pagel, Chief Evangelist Officer, Authenticx
Sally Perkins, PhD, Senior Insights Storyteller, Authenticx
PX Marketplace webinars are complimentary.
Brought to you by:
Related content
-
Culture & Leadership | Patient Family & Community Engagement
Survivor Support Programs Strengthen Patient Experience
In this webinar, participants will gain in-depth knowledge of how providing survivor support programs can enhance the human experience of health care. Survivor support programs are the ideal mechanism to facilitate compassionate connected care between patients, families, and members of the care team. Learning Objectives – Recognize the role survivor support programs have on patient
Learn more -
Patient Family & Community Engagement
Improving Communication: Patient and Family Centered Rounds
Dr. Mikelle Key-Solle, Pediatric Hospitalist, covers five themes physicians should consider when interacting with caregivers of color and non-English-language-preferring families. These principles aim to improve communication during patient- and family-centered rounds at Duke Children’s Hospital and Health Center.
Learn more -
Patient Family & Community Engagement | Quality & Clinical Excellence
Amplifying the Voices of Those with Lived Experience: The Key to Transforming Healthcare
Across the world, we are seeing changes and transformation in our health care systems. How do we endeavor to understand the value of the voices of people with lived experience (PWLE) in this transformation? How can we best engage them from boardroom to bedside as part of a system-wide and embedded process? How can amplifying
Learn more