Frictionless Care: Create Future-proof Initiatives
Published May 17, 2022
Dr. Christina Triantafyllou, Vice President Head of Improving Patient Experience, Siemens Healthineers
Isabel Nieto Alvarez, Senior Key Expert for Improving Patient Experience, Siemens Healthineers
What are the expectations of patients and care teams in the new existence of healthcare? How can we meet their demands in an accommodating atmosphere? Learn how diverse populations, including those with limited access to healthcare, think about the future of their care experiences. In this webinar, we share practical approaches of how to integrate patient and care team improvement efforts in your daily routine, comparing and contrasting approaches across a variety of settings:
- children and parents in the diagnostic pathway
- clinicians and healthcare professionals suffering from burnout & exhaustion
- patients and care teams in the cancer pathway
Related content
-
Quality & Clinical Excellence | Staff & Provider Engagement
Breaking Barriers: Strategies for Effective Language Access in Healthcare
Published November 18, 2025
Language access is a vital component of ensuring equitable, safe, and high-quality care for all patients. This panel discussion will explore how health systems are approaching language services from compliance and interpreter models to frontline staff engagement. Panelists will share lessons learned, strategies for training and empowering staff, and approaches for measuring the true impact
Learn more -
Culture & Leadership
Executive Perspectives: Why a Strategic Commitment to Human Experience is a Must
Published September 3, 2025
In this paper, healthcare executives from across the globe share their insights, struggles, and successes in leading with compassion, equity, and connection. Their stories affirm that human experience is not a side initiative—it is the very foundation of healthcare and a strategic imperative for every organization. Inside you’ll find: Data from executives on their top
Learn more -
Staff & Provider Engagement
Triad: A Novel Team Structure Pilot and its Impact on Patient Experience in the Pediatric Emergency Department
Published November 12, 2025
Introduction: Patient experience is inextricably tied to effective communication between the care team and patient. Published trials designed to improve communication and therefore patient experience in the pediatric emergency department setting are lacking. Methods: This is a novel care team reorganization in a single tertiary care pediatric emergency department. A Triad team consisted of a
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events