PXJ Article
Showing 513–528 of 563 results
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Infrastructure & GovernanceTransforming the patient experience: Bringing to life a patient- and family-centred interprofessional collaborative practice model of care at Kingston General Hospital
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Patient Family & Community EngagementTraversing barriers to health care among LGBTQ+ Latinx emerging adults: Utilizing patient experiences to model access
Enduring multiple sources of marginalization, lesbian, gay, bisexual, transgender, and/or queer (LGBTQ+) youth of color living at the United States-Mexico border navigate stigma and health challenges surrounding their LGBTQ+ and ethnic identities. This study sought to delineate barriers to health care experienced by marginalized young adult patients. We qualitatively examined the patient experiences of 41
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Staff & Provider EngagementTreading water: Coping with uncertainty during a novel pandemic
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Patient Family & Community EngagementTrust Remains the Foundation of my Practice
Navigating healthcare while managing the complexities of disease, especially in elderly individuals, is challenging for both patients and their families. Physicians play a crucial role as pathfinders in this journey. However, physicians often experience burnout when dealing with patients and families facing complex illnesses. This narrative highlights the characteristics that enable physicians to effectively negotiate
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Turning a blind eye: How lack of communication with ER nurses nearly cost a patient permanent vision loss
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Staff & Provider EngagementTwelve principles to support caregiver engagement in health care systems and health research
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Understanding both sides of the blood draw: The experience of the pediatric patient and the phlebotomist
A phlebotomist’s words and actions play a crucial role in success of a blood draw and in providing a supportive patient experience. This study examined use of comfort measures during a pediatric blood draw. The phlebotomist’s use of soft words, positioning, distraction, coaching/support were observed with sixty children between 3-14 years of age during a
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Staff & Provider EngagementUnderstanding modern drivers of the employee experience in healthcare
Employee engagement has been considered the guiding metric to convey the health, loyalty, and performance of the healthcare workforce. However, the pandemic created new challenges and stimulated deeper conversations around remote work, systemic racism, inclusivity, trust, well-being, and mental illness, which calls into question whether engagement alone is enough. Using an employee experience model deployed
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Staff & Provider Engagement
Understanding patient and caregiver perspectives using a dyad approach for data collection: A systematic review of the literature
Treatments outside of a clinical setting may be managed independently by the pediatric patient, independently by a caregiver, or by the patient and caregiver together. Best practices for pediatric clinical outcome assessment (COA) recommend patient-reported outcome (PRO) and/or observer-reported outcome (ObsRO) measures to assess the patient experience of a condition or its treatment. However, a
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Innovation & Technology
Understanding patient experiences before and during the COVID-19 pandemic: A quasi-experimental comparison of in-person and virtual cancer care
The COVID-19 pandemic prompted the immediate widespread implementation of virtual care appointments in Cancer Care Alberta (CCA). This study aimed to compare patient experiences and satisfaction with in-person care provided prior to the pandemic and virtual care provided after the COVID-19 outbreak. Surveys were conducted to compare patient satisfaction, using the Your Voice Matters (YVM)
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Policy & MeasurementUnderstanding the care experiences and support needs of UK adults treated in hospital for meningitis
Background: Meningitis often results in ongoing and multifaceted after-effects, which can impact many aspects of people’s lives, yet relatively little support and follow-up is offered. This study explored post-treatment meningitis care experiences of UK adults aged 16 and over following a recent stay in hospital for meningitis. Methods: A survey was designed to ask about hospital
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Patient Family & Community EngagementUnderstanding the role of patient and public involvement in renal dietetic research
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Culture & LeadershipUninsured free clinic patients’ experiences and perceptions of healthcare services, community resources, and the Patient Protection and Affordable Care Act
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Policy & Measurement
Unveiling Patient Satisfaction: Exploring Demographics, Interactions, and Health-Seeking Behavior
Objective: This study examined the social context of the patient visit (demographics, waiting room experience, patient-provider interaction) and their relationship to satisfaction with the quality of care when seeking medical treatment. It also examined satisfaction as a predictor variable for its effect on three patient behavioral outcomes. Methods: The study was implemented using a cross-sectional quantitative design among
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Culture & LeadershipUsefulness of a patient experience study to adjust psychosocial oncology and spiritual care services according to patients’ needs
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Culture & LeadershipUsing a data-driven organizational improvement model to engage an interdisciplinary team in transforming a public women’s health clinic
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