Wait time reality check: The convergence of process, perception, and expectation
Related content
-
Culture & Leadership | Infrastructure & Governance
Exploring the Foundational Frameworks to Build a Strategy for Experience Excellence
Learn about tools and resources to assess your progress and support your journey to transform the human experience in healthcare.
Learn more -
Infrastructure & Governance
Storytelling at board meetings: A case study of co-developing recommendations
In healthcare, stories shared by patients often provide details and insights into experiences of illness and care. Stories are a way to educate healthcare providers and others to improve care and systems to become more patient and family centred and to better meet patients’ needs and priorities. Telling stories may bring benefits to both storytellers
Learn more -
Infrastructure & Governance
Empowering Nurses in Changing Times
Antoinette Thomas, RN, MSN, Chief Nursing Officer, Oneview Healthcare, explains how times have changed for nurses and provides tips on how we can empower nurses through an investment in technology.
Learn more