Patient Family & Community Engagement

Using shared mental models to conceptualize patients as professionals, decision-makers, collaborators, and members of interprofessional healthcare teams

Related content

Patient Family & Community Engagement

Research Imitates Life: Researching Within Your Lived Experience

This personal narrative article seeks to bring awareness to and provide an overview of the various aspects that come with being a lived experience researcher including the host of benefits and challenges that come with conducting research within one’s own area of lived experience.
Learn more
Patient Family & Community Engagement | Staff & Provider Engagement

The Importance of Emotional Intelligence in Patient Relations (Part 1)

The Patient Relations department assesses and resolves complex patient issues related to customer service, billing, and patient care daily by researching errors and patient issues and finding the proper solution to satisfy the needs of the patient and their care partners. Individuals possessing a high emotional intelligence (EI) quotient can use their emotions as a
Learn more
Patient Family & Community Engagement | Staff & Provider Engagement

Co-Creating Change Using Storytelling

During this webinar members of the Global Patient and Family Advisory Board (GPFAB) will demonstrate how telling stories instead of creating guidelines for healthcare professionals will improve patient outcomes. The GPFAB has created a unique storytelling guide that will help healthcare professionals understand the principles of sharing patient/care partner lived experience through storytelling and how
Learn more

Using shared mental models to conceptualize patients as professionals, decision-makers, collaborators, and members of interprofessional healthcare teams

Related content

Research Imitates Life: Researching Within Your Lived Experience

The Importance of Emotional Intelligence in Patient Relations (Part 1)

Co-Creating Change Using Storytelling

Become a member for access to this resource and more:

Become a member for access to this resource and more:

Using shared mental models to conceptualize patients as professionals, decision-makers, collaborators, and members of interprofessional healthcare teams