Weighting patient satisfaction factors to inform health care providers of the patient experience in the age of social media consumer sentiment
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Policy & Measurement | Quality & Clinical Excellence
PX Pulse: Consumer Perspectives on Patient Experience in the U.S. – November 2023
The latest release of PX Pulse reveals the items of greatest importance to healthcare consumers remain consistent from the previous quarter, but perspectives on the quality of care and overall experience saw the lowest scores in the last two years. This issue also explores the critical issues of trust, provider relationships and providing feedback to
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Policy & Measurement
Modernize the Surveys and Democratize the Data
Explore the third aim in the Policy & Systemic Issues segment of The New Existence: Modernize the Surveys and Democratize the Data.
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Patient reported experience in a radiation oncology department
Understanding patient experience is essential to providing high quality, person-centered care. A real-time baseline cross-sectional study was completed to identify gaps in patient experience that can be targeted for quality improvement (QI). This study is part of PROSE (Person-centered Radiation Oncology Service Enhancement), a QI initiative developed to improve patient experience at a tertiary cancer
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