Using Patient/Family Feedback within a Health System
![](https://theberylinstitute.org/wp-content/uploads/2022/11/Using-Patient_Family-Feedback-within-a-Health-System.jpg)
Sharon Cross, Program Manager, Ohio State University Wexner Medical, focuses on various methods to begin utilizing patient/family feedback in healthcare organizations. Mechanisms for feedback may include the creation of an advisory council or holding single meetings, but options vary greatly from one organization to the next depending on the organization size, culture and focus on patient experience.
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