Supporting the Emotional Needs of Staff: The Impact of Schwartz Rounds
This paper explores how integrating a process for healthcare providers to discuss the social and emotional issues faced in caring for patients and families can result in decreased stress, increased compassion and improved teamwork. Published in collaboration with The Schwartz Center for Compassionate Healthcare, the paper shares insights on the global application of the Schwartz Rounds program. In addition to providing examples of actual Schwartz Rounds, the paper shares experiences of six organizations, each at different stages of implementation and establishment of the program. A dialogue with the contributors provides an overview of how organizations implement, facilitate and benefit from a formal process of supporting the human dimension of medicine. With a special introduction from Beth Lown, M.D., Medical Director, The Schwartz Center for Compassionate Healthcare, the paper also offers thoughts and reflections on how organizations can begin to address the opportunities revealed in applying the Schwartz Rounds.
Related content
-
Staff & Provider Engagement
Caring for the Workforce: Five Strategic Areas to Address Well-Being in Healthcare
The Beryl Institute releases “Caring for the Workforce: Five Strategic Areas to Address Well-being in Healthcare,” identifying the efforts of organizations in addressing the health and wellness of employees and the impact of their efforts on staff engagement, patient experience and organization culture. The paper is based on results from a community inquiry and complemented
Learn more -
Culture & Leadership | Staff & Provider Engagement
From Good to Great: Our Journey to Four-Star Patient Experience
Watch this webinar to discover a hospital’s journey towards achieving a 4-star rating in their patient experience program. Specifically, the case study revolves around the success story of WVU Medicine, which implemented a new patient experience program and was able to improve its satisfaction ratings within two years. The presentation will highlight the importance of
Learn more -
Culture & Leadership | Policy & Measurement | Staff & Provider Engagement
Promoting Anti-Racism and Supporting Staff through Policy
Mount Sinai deepened its commitment to equity and began a journey towards anti-racism in 2020. As part of this effort a diverse group of colleagues responded to a call for action from the staff to create a policy that clearly defines how to manage patients acting in a racist/ discriminatory way while supporting staff as
Learn more