Caring for the Workforce: Five Strategic Areas to Address Well-Being in Healthcare

The Beryl Institute’s white paper, “Caring for the Workforce: Five Strategic Areas to Address Well-being in Healthcare,” explores the critical importance of supporting the health, wellness, and resilience of healthcare employees. The paper identifies and outlines five key strategic areas where organizations can focus their efforts to promote staff well-being, showcasing how these initiatives can directly influence staff engagement, enhance the patient experience, and shape a more positive and supportive organizational culture.

Grounded in insights gathered from a community inquiry, the paper reflects the collective voice of healthcare professionals and is further enriched by case studies from leading institutions that have successfully implemented innovative well-being strategies. These real-world examples provide valuable guidance and inspiration for organizations seeking to prioritize workforce care as a foundational element of their mission.

Importantly, the paper also highlights the evolving role of experience departments in driving well-being efforts. It emphasizes the growing collaboration between these departments and emerging institutional structures such as Offices of Well-being and Chief Well-being Officers. By aligning leadership, culture, and care strategies, the paper presents a compelling case for the integration of workforce well-being as a strategic priority across healthcare systems.