Caring for the Workforce: Five Strategic Areas to Address Well-Being in Healthcare

The Beryl Institute’s white paper, “Caring for the Workforce: Five Strategic Areas to Address Well-being in Healthcare,” explores the critical importance of supporting the health, wellness, and resilience of healthcare employees. The paper identifies and outlines five key strategic areas where organizations can focus their efforts to promote staff well-being, showcasing how these initiatives can directly influence staff engagement, enhance the patient experience, and shape a more positive and supportive organizational culture.
Grounded in insights gathered from a community inquiry, the paper reflects the collective voice of healthcare professionals and is further enriched by case studies from leading institutions that have successfully implemented innovative well-being strategies. These real-world examples provide valuable guidance and inspiration for organizations seeking to prioritize workforce care as a foundational element of their mission.
Importantly, the paper also highlights the evolving role of experience departments in driving well-being efforts. It emphasizes the growing collaboration between these departments and emerging institutional structures such as Offices of Well-being and Chief Well-being Officers. By aligning leadership, culture, and care strategies, the paper presents a compelling case for the integration of workforce well-being as a strategic priority across healthcare systems.
Related content
-
Culture & Leadership | Staff & Provider Engagement
From Learning to Leading: Elevate Your Impact with Patient Experience University
COMPLIMENTARY – 12pm ET / 11am CT / 10am MT / 9am PT – Discover how Patient Experience University (PXU) can be a catalyst for growth at every stage of your journey, from foundational learning to becoming a leader in experience excellence. Presented by the PXU team, this webinar will highlight how PXU’s offerings can
Learn more -
Staff & Provider Engagement
Using the Right Tools to Uncover the Hidden Factors Impacting Patient Experience
The entire healthcare industry is being reshaped by trailblazers who make personal and emotional connections that will define the healthcare brands of the future. Those unwilling to make changes and adapt to the expectations of forward-thinkers will be left behind. This learning bite explains why organizations that prioritize experience transformation through innovative tools and solutions
Learn more -
Culture & Leadership | Staff & Provider Engagement
Shaping a Human-Centered Patient Experience Across Interdisciplinary Teams
Patient experience directly impacts patient wellbeing and care outcomes, as well as the reputation of the hospital. But is the patient experience defined by the medical care alone? A recent deep-dive study on Voice of the Patient Data highlights the fact that 53% of patients’ feedback focuses on the medical care and teams. The study
Learn more