Instruments to measure the inpatient hospital experience: A literature review
Published November 12, 2015
Related content
-
Policy & Measurement
Reliability and Validity of a Modified Version of the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Clinician and Group Visit Survey 4.0 (beta) for Ambulatory Behavioral Health Care
Published November 12, 2025
Patient experience is a fundamental indicator of healthcare quality. A patient experience survey that assesses telemedicine and in-person ambulatory behavioral health care is needed. This study aims to adapt the CAHPS Clinician and Group Visit Survey 4.0 (beta) to assess adult patient experience with ambulatory behavioral health services and its reliability and validity. Seven behavioral
Learn more -
Policy & Measurement
Enhancing Patient Care in FQHCs: The Essential Role of a Communication Plan
Published November 10, 2024
By Nikki Garcia, CPXP, Patient Experience Officer FQHCs are instrumental in providing essential healthcare services to underserved communities. Their mission to offer accessible and high-quality care drives their daily operations and influences their approach to addressing the specific needs of their patient populations. By employing effective communication strategies, FQHCs ensure they remain responsive to the
Learn more -
Policy & Measurement
Volunteer Professionals Community Connection Call – Introducing the First Annual National Volunteer Services Data Dashboard
Published May 13, 2026
Volunteer programs are evolving rapidly, and leaders across the field are seeking meaningful data to better understand how their services compare, grow, and adapt. Join a conversation with the survey development team, along with our sponsor Samaritan, as we explore why this data dashboard was created and the key trends it reveals. Participants will explore
Learn more