Instruments to measure the inpatient hospital experience: A literature review
Published November 12, 2015
Related content
-
Policy & Measurement
Unlocking Excellence: A Benchmarking Study on Leader Rounding in High-Performing Organizations
Published April 24, 2024
Leader rounding on patients has gained recognition as a best practice in healthcare and is linked to improved patient satisfaction outcomes. This study explores the leader rounding frequency and common elements of high-performing hospitals in achieving top-quartile Hospital Overall Ratings. The findings provide a strategic opportunity for organizations to enhance their overall ratings by optimizing
Learn more -
Policy & Measurement
Safeguarding What Matters: A Deeper Dive into Managing Patient Belongings
Published January 13, 2025

Listen in as Gabriel Bolivar of Maui Memorial Medical Center shares how his passion for finding healthcare improvement strategies drove him to find solutions to better manage patient belongings. From policies to procedures, Bolivar emphasizes effective practices to manage this recurring and often elusive challenge.
Learn more -
Policy & Measurement
Beyond Attestation: Understanding CMS Patient Safety Structural Measures
Published March 12, 2026
This session provides an overview of CMS Patient Safety Structural Measures with a focused look at Domain #5: Patient, Family, and Care Partner Engagement. Participants will explore the intent behind the measures, what meaningful implementation looks like beyond attestation, and why patient and family engagement is foundational to patient safety, quality, and trust. Part of
Learn more