A Global Perspective on Experience Excellence: Examples from Around the World
7pm EEST (Latvia) | 12pm ET / 11am CT / 10am MT / 9am PT (USA) – Join Vita Steina to learn more about her Fellow in Human Experience (FHX) project to explore and gather a collection of leading practices driving experience excellence globally. Vita’s project provided a comprehensive look at how organizations around the world are working to advance their experience work in a variety of critical ways. This collection of insights serves as a key resource for any organization looking to apply new strategies or thinking in experience improvement.
Speaker: Vita Steina | Patient Experience Expert, Advisor to Health Minister of Latvia, Chair of Latvian Patient Experience Association
This webinar will be presented in Latvian and translated live into English. Participants must join the meeting audio through your computer/device audio to listen to the English language interpretation. Translation provided by Laura Badune, Head of Patient Experience at Riga East University Hospital, Latvia.
*Please join us in celebrating Vita Steina’s final step in achieving the FHX designation. Click here to learn more about the Fellow in Human Experience.
Related content
-
Policy & Measurement | Quality & Clinical ExcellenceWe need to be the patient in the room
Transgender activist Emily Newberry joins Director of Community Experience, Amy Kwiatkowski to share her multi-decade journey of acceptance and understanding and how it led her to the field of patient experience and advocacy. Listen as Emily describes how her own experience navigating the health care system as a transgender woman inspired her to be persistent
Learn more -
Policy & MeasurementUsing Measurement and Metrics to Drive Improvement in Ambulatory Care Environments
Join our Ambulatory Care Community for a discussion on what and how organizations measure to best represent the voice of patients. Panelists will discuss why they selected the tools they use and how their organizations most effectively use metrics to impact the human experience.
Learn more -
Culture & Leadership | Infrastructure & GovernanceThe Human Experience Imperative: Practical insights for executives on organizational strategy, structure and impact
Jason A. Wolf, Ph.D., CPXP, President & CEO, The Beryl Institute Brian Carlson, Vice President, Patient Experience, Vanderbilt Health Jennifer Carron Passon, MSOM, CPXP, Patient Experience Officer, BJC Health System Julie Kennedy Oehlert, DNP, RN, Chief Experience and Brand Officer, ECU Health Leaders today in healthcare organizations have come to see a real impact in
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
A Global Perspective on Experience Excellence: Examples from Around the World
$0.00
PURCHASE NOW