Environment & Hospitality

Comfort, Dignity, Delight: An Economical Model of Therapeutic Arts and Holistic Services

Alice Kinsler | Manager, Therapeutic Arts and Holistic Service, Concord Hospital

The Concord Hospital department showcased in this webinar, offers a unique range of services designed to bring comfort, delight, and dignity to people during acute hospitalization. Bedside offerings include live therapeutic music by certified practitioners, Reiki treatments, and aromatherapy to alleviate pain, anxiety, and other symptoms; individualized therapeutic art-making; “Art a la Cart”, a large selection of framed art prints for patients to select for their rooms; pet therapy; live televised Bingo; and personalized, individual diversionary activities upon referral from physicians, nurses, and therapists. This webinar will explain how the department has evolved creatively and frugally since the 1980s and help participants appreciate the impact of these offerings on the inpatient experience.