Building a Culture of Understanding with a NICU Family Support Program
Published April 24, 2018
For families whose baby will be in the NICU for a shorter stay, defined here as two weeks or less, that feeling of normalcy rarely has the opportunity to gain a foothold. The vast amounts of new information, terminology, equipment and rotation of staff can be very challenging. These challenges, combined with the worry of outside stressors such as childcare, work, family, household, transportation, finances, and more can become overwhelming. Learn how March of Dimes launched a program to better support a culture of uunderstanding for NICU families.
Related content
-
Culture & Leadership | Staff & Provider Engagement
Compassion Connected Communication
Published July 9, 2026
Compassion is a critical driver of patient experience, staff well-being, and trust. Grounded in emotional intelligence, this presentation explores compassion as a learnable skill that is expressed through observable behaviors, especially in moments when emotions escalate or dignity is threatened. Participants will examine the differences between sympathy, empathy, and compassion; consider how self-awareness and emotional
Learn more -
Culture & Leadership
What Matters Most: A Conversation with Maureen Bisognano
Published May 31, 2026
In this special What Matters to You episode of To Care Is Human: Leading the Conversation, Jason Wolf sits down with healthcare pioneer Maureen Bisognano to explore the question that sparked a global movement: “What matters to you?” Drawing on personal stories as a nurse advocating for critically ill patients to the moments that shaped
Learn more -
Culture & Leadership
Little Stories with Big Impact: Where Healthcare Integration Comes to Life
Published July 6, 2026
Little Stories with Big Impact is the companion storybook to our white paper, The Sum of All Interactions: Advancing Human Experience through an Integrated Ecosystem. Through 29 real stories shared by healthcare organizations from The Beryl Institute community, it brings the principles of an integrated ecosystem to life, illustrating how collaboration, communication, partnership, and compassion
Learn more