PXJ Article
Showing 65–80 of 563 results
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Infrastructure & Governance
Barriers and enablers of patient and family centred care in an Australian acute care hospital: Perspectives of health managers
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Infrastructure & Governance
Barriers and facilitators to family participation in the care of their hospitalized loved ones
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Patient Family & Community Engagement
Before it is over: A family’s experience with end-of-life care during COVID-related restrictive visitation policies
It is not uncommon in the American medical community that a personal narrative sparks a conversation about a controversial topic. In 1988 the Journal of American Medical Association published a narrative by a medical doctor which provoked a debate on euthanasia within the readership of the journal and the greater public. The testimony that I
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Innovation & Technology
Beneath the surface of talking about physicians: A statistical model of language for patient experience comments
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Staff & Provider Engagement
Beyond credentialing in physician selection: Application of an instrument that measures behavioral aptitude
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Policy & Measurement
Beyond HCAHPS: Analysis of patients’ comments provides an expanded review of their hospital experiences
An important concern for health care professionals is that standardized patient surveys may not fully capture all the topics that are important to patients. As a result, health care professionals may not have a complete picture of what their patients experience. The purpose of this research is to utilize a state-of-the-art Natural Language Processing technique
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Patient Family & Community Engagement
Beyond patient-centered care: Enhancing the patient experience in mental health services through patient-perspective care
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Staff & Provider Engagement
Beyond platitudes: A nurse’s journey of self-reflection and vulnerability
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Staff & Provider Engagement
Beyond service education: Impacting the human experience with sustained training utilizing the Experience Model of Communication
Patients scheduling or checking in for medical appointments often share with frontline employees’ details of their stories, including their worries, prior negative experiences, and hopes. These interactions require employees to not only complete their task, but also to be mindfully present, picking up on important social cues and showing appropriate emotional congruence and empathic understanding.
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Staff & Provider Engagement
Beyond the White Coat: Mental Health in the Life of a Junior Doctor
This article underscores the profound need for a culture that prioritises mental health, especially among doctors navigating their early careers. This personal narrative also highlights the importance of overcoming this and the challenges one can face while trying to do so. A journey of a 30-year-old doctor, as she hurdled along life with the passing
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Patient Family & Community Engagement
Breaking bad news and the importance of compassionate palliative care of the infant
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Policy & Measurement
Breaking barriers to equity: A conversation with Dr. Julia Iyasere
I was honored to have the opportunity to talk to someone I’ve been fortunate to meet in the past few months and who has taught me incredible things about the topic of equity in healthcare and even more so the idea of health justice, Dr. Julia Iyasere, Executive Director of the NewYork-Presbyterian Dalio Center for
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Culture & Leadership
Breaking the transactional mindset: A new path for healthcare leadership built on a commitment to human experience
The purpose of this paper is to review the dominance of transactional business mindsets and practices today that may foster those challenging environments and assert that the use of Service-Dominant Logic (SDL) demonstrates the importance of human relations in developing effective and sustainable organizational performance. Ultimately it can help us lead differently at all levels
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Innovation & Technology
Bringing patient advisors to the bedside: a promising avenue for improving partnership between patients and their care team
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Culture & Leadership
Building national consensus on experiences of care
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Culture & Leadership
Building on a decade of hope: Why we must champion the human experience
The pages of PXJ have served a primary purpose, to expand the evidence on patient experience and push the boundaries of innovation in this critical work. But through this commitment, PXJ has seen much more happen. The contributions of our thousands of authors, reviewers and editors have also fostered an environment of connection. PXJ has
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