Before it is over: A family’s experience with end-of-life care during COVID-related restrictive visitation policies
Published April 28, 2022
It is not uncommon in the American medical community that a personal narrative sparks a conversation about a controversial topic. In 1988 the Journal of American Medical Association published a narrative by a medical doctor which provoked a debate on euthanasia within the readership of the journal and the greater public. The testimony that I am presenting aims to invite a public dialogue on the harmful effects of restrictive visitation policies brought on by the COVID -19 pandemic. The story of my family’s experience during the end-of-life care for my mother, a COVID patient, illustrates how urgent is the need to rethink the restrictive visitation policies so as to protect patients from unnecessary suffering. In order to battle pandemic-related stress and fatigue medical staff and families must work together to improve patient care.
Related content
-
Patient Family & Community Engagement | Staff & Provider Engagement
The Healing Power of Human Connection
Published September 3, 2026
Complimentary Headliner Webinar – 11:00 AM PT / 2:00 PM ET / 7:00 PM London – Every day, acts of compassion, kindness, and human connection shape the experiences of patients, families, and healthcare professionals. Drawing on insights from millions of stories shared around the world, this webinar explores how meaningful human interactions foster healing, build
Learn more -
Patient Family & Community Engagement | Policy & Measurement
Care Partners as Essential Team Members in Safe Care
Published June 9, 2026

This session explores the role of care partners as essential members of the care team and their impact on patient safety. Participants will examine strategies to support care partner presence and engagement across the care continuum, including bedside rounding, shift reports, discharge planning, and flexible visitation practices that promote safety and partnership. Learning Objectives: •
Learn more -
Patient Family & Community Engagement
“Why should anyone want to make things better for me particularly?” – A qualitative exploration of Care Opinion and NHS care improvements
Published August 8, 2025
Care Opinion is an online platform which enables people to share anonymous feedback (known as “stories”) about their experiences of UK healthcare. In Scotland, this platform has official government backing, though healthcare organisations are not obliged to use it. Care Opinion staff review and edit these stories, acting as moderators. Healthcare staff are invited to
Learn more