Staff & Provider Engagement | Supporting the Workforce

Beyond platitudes: A nurse’s journey of self-reflection and vulnerability

Published August 5, 2020

Beyond platitudes: A nurse’s journey of self-reflection and vulnerability

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Transforming Patient Comfort with the Help of Volunteers: A Collaborative Initiative in the ED Hold

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In this narrative, I reflect on an early clinical encounter that reshaped my understanding of what it means to provide patient-centered care. As a medical student, I entered the exam room with a preset algorithm of what to say and how to act. Yet, when faced with a patient whose suffering could not be measured
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