Building on a decade of hope: Why we must champion the human experience

The pages of PXJ have served a primary purpose, to expand the evidence on patient experience and push the boundaries of innovation in this critical work. But through this commitment, PXJ has seen much more happen. The contributions of our thousands of authors, reviewers and editors have also fostered an environment of connection. PXJ has emerged as something more than just a journal. It has become a place for conversation. It has served as a conduit for expanding excellence in practice. It has fostered new thinking. And it has broadened our global community. There is something very special found on these pages. It is a shared sense of purpose and of possibility. And it is even more critical as our focus is ensuring excellence in the human experience in healthcare. For this reason, we thrive on the ability to share and learn, apply and evolve, act and improve. We do so with strategic focus, intentional listening, respect for differences and a commitment to agility. This carrying forth of hope and all that lies ahead is not something that just happens in the natural order of things; it takes intention and commitment, vulnerability and openness, and clarity and focus. It also takes the strength to stand up in the face of what some may say is unimportant, intangible or simply impossible. It takes champions of human experience to build on a decade of hope.
Related content
-
Culture & Leadership
Creating a Culture of Caring with Concierge Services
Bill Mills, CEO of Best Upon Request, shares how offering concierge services impacts both the patient and employee experience. From running errands to providing a listening ear, his team members are instrumental in helping organizations improve satisfaction scores by providing an enhanced level of comfort and care.
Learn more -
Culture & Leadership | Innovation & Technology | Staff & Provider Engagement
Purposeful Leadership Rounding
In this webinar, nurse leaders Jane Pena and Eric Moore will share learnings and insights from their Purposeful Rounding Program, with a special emphasis on leadership rounding.
Learn more -
Culture & Leadership
Issues Awareness Improves Quality and Reimbursement In Home Health Patients
Six hundred million home health visits occur in the US each year to facilitate short-term recovery and manage long-term diseases, and over 35,000 agencies deliver this care. Value-based purchasing (VBP) is the term explaining how reimbursement is linked to performance. This payment structure holds healthcare entities accountable for the cost and quality of care they deliver. The intention
Learn more