Barriers and enablers of patient and family centred care in an Australian acute care hospital: Perspectives of health managers

Patient Advocacy Community Connection Call: Effective Practices for Complaint and Grievance Recording and Reporting

In the ever-evolving landscape of healthcare, patient relations play a crucial role in ensuring a positive patient experience. Effective complaint and grievance recording and reporting are fundamental components of this process, directly impacting patient satisfaction, trust, and overall care quality. Join the Patient Advocacy Community for an insightful discussion of effective practices for managing patient