Infrastructure & Governance | Staff & Provider Engagement

Is There a Doctor in the House? The Benefits of Partnering a Physician with Patient Advocacy

PXE Credit Available

Wondering how to take your Patient Advocacy team to the next level? This webinar...

Quality & Clinical Excellence | Staff & Provider Engagement

Good to Great: A Team Approach to Excellence

PXE Credit Available

In 2023 Hartford HealthCare’s Human Experience Team embarked on a Good to Great (G2G)...

Culture & Leadership | Infrastructure & Governance | Staff & Provider Engagement

Ownership at the Frontline: Innovating an Experience Champions Program

PXE Credit Available

Many patient experience teams are small, and it’s hard to do it all. Having...

Culture & Leadership | Patient Family & Community Engagement

Applying Equity, Diversity, and Inclusion in Co-design with Patient Experience Partners

PXE Credit Available

Watch this webinar to learn about the Patient Experience Partner (PXP) Program at North...

Culture & Leadership | Patient Family & Community Engagement

New Ways to Care

PXE Credit Available

This webinar explores innovative models for best technical care, co-produced with patients and families,...

Culture & Leadership | Staff & Provider Engagement

Using Gratitude to Elevate the Human Experience

PXE Credit Available

In this webinar, the presenters will share how they developed a Gratitude Report as...

Culture & Leadership | Quality & Clinical Excellence

Empowering Healthcare: Understanding and Supporting Trans and Non-Binary Patients

PXE Credit Available

Join Lou Weaver for a webinar on understanding trans and non-binary individuals and their...

Culture & Leadership | Staff & Provider Engagement

Unleashing Collective Potential: The Power of Team-Based Leader Rounding in Elevating Patient Care

PXE Credit Available

During this webinar, attendees will gain insights into strengthening their current leader rounding program...

Environment & Hospitality | Quality & Clinical Excellence

The Impact of Adverse Childhood Experiences in Pediatric and Adult Healthcare

PXE Credit Available

Being a pediatric patient in healthcare can be filled with misconceptions, anxiety, and distress....

Culture & Leadership | Infrastructure & Governance

Phoneside Manners: Strategies for Effective Communication

PXE Credit Available

As the first point of contact that a patient has with your office, what...

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