New Ways to Care
Published September 17, 2024


Complimentary – This webinar explores innovative models for best technical care, co-produced with patients and families, and also look at the impact that compassion and kindness can have on clinical outcomes, cost and patient experience.
Maureen Bisognano, President Emerita and Senior Fellow, Institute for Healthcare Improvement
*Headliner webinars are complimentary.
Brought to you by:
Related content
-
Culture & Leadership | Staff & Provider Engagement
Reigniting Frontline Culture Through Service Behaviors
Published March 10, 2026
Discover a proven framework for building a positive, patient-centered culture through standardized service behaviors. This webinar offers interactive strategies – role play, video modeling, and recognition planning – to engage teams in consistency and compassion. Join this webinar to learn how this approach boosted patient experience ratings and courtesy scores while strengthening leadership and team
Learn more -
Patient Family & Community Engagement
PFAC Series – Webinar/Panel: Revitalizing & Rebuilding a PFAC
Published October 31, 2025
Discover strategies to re-engage members, refresh energy and focus, and rebuild PFACs so they can deliver greater value and impact for your organization and community. Join us for a three-part interactive virtual series designed to help healthcare organizations start, strengthen, and sustain Patient and Family Advisory Councils (PFACs) that truly make an impact. Whether you are launching
Learn more -
Patient Family & Community Engagement
PFAC Series – PX Chat: Starting a PFAC
Published October 1, 2025

12pm ET / 11am CT / 10am MT / 9am PT – Learn the foundational steps to create a strong and effective PFAC, from defining purpose and recruiting members to setting up structures for meaningful collaboration. Join us for a three-part interactive virtual series designed to help healthcare organizations start, strengthen, and sustain Patient and Family
Learn more