The frontier for human experience is closer than we think

When we think of frontiers, we think of boundaries between the known and unknown,...

Whose party is it anyway? An invitation from a patient experience advocate

In this commentary, the associate editor of Patient Experience Journal (PXJ) discusses the need...

Building on a decade of hope: Why we must champion the human experience

The pages of PXJ have served a primary purpose, to expand the evidence on...

Partnering with healthcare: The experiences of consumer representatives

The importance of consumer advocacy in person-centred healthcare service planning and delivery is growing....

Everything I needed to know to be a pediatric emergency room doctor, I learned as a waitress

When I began my career as a pediatric emergency medicine physician, I believed I...

Which patient experiences are you capturing? Investigating differences in patient experience drivers by race/ethnicity and survey mode

The intersection of diversity, equity, and inclusion with pediatric Patient and Family Advisory Councils

Human experience is not a line item

Our humanity is fundamentally defined in context with others, in our relationships that reinforce...

Community: The true driver of excellence in human experience

The idea that we are a community first, a community of people from a...

When healthcare leadership and philanthropy lead to an improved patient experience: The Paul Lepsoe Music Initiative

Through an unprecedented collaboration between an academic acute tertiary care hospital (The Ottawa Hospital...

In divided times, a focus on human experience connects us

Rebuilding a foundation of trust: A call to action in creating a safe environment for everyone

Well before the COVID-19 pandemic, incivility and physical threats directed toward healthcare employees and...

Moving from talk to action: A commitment to ensuring equity must ground our efforts to transform the human experience

When we first introduced the call for submissions for this special issue last August,...

A call to action for human experience

As we open the 8th volume of Patient Experience Journal (PXJ), we all stand...