Patients’ reasons for returning unplanned to the Emergency Department

This grant research report explores the reasons why people decide to return to the Emergency Department (ED) after an initial visit and whether their first experience contributes to their decision. The study reveals that building a patient’s trust on the first visit to the ED can have an impact on the patient’s confidence and capability to manage their condition at home.
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Patient Family & Community Engagement | Quality & Clinical Excellence
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Patient Family & Community Engagement
Primary Care Productivity and Patient Satisfaction Community Practice: What is the Relationship?
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On the Road with the Cone Health – June 2024 by Amy Kwiatkowski Earlier this year, I had the pleasure of meeting with the Patient Experience team at Cone Health in Greensboro, NC. I had a lively conversation with the Patient Experience team about the work they are doing and are so proud of and
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