A Qualitative Study Examining Patient Experience Factors and Drivers within the Home Health Setting
As demand for home care increases at a rapid pace, it is important to understand what patients value most during the home care episode and what touchpoints have the biggest influence on the perception of experience. This research by Northwell Health At Home, supported by a grant from The Beryl Institute, offers a unique opportunity for home health organizations to define a standard of care inside the home by prioritizing the themes described by participants in this study.
Related content
-
Quality & Clinical ExcellenceImproving Outcomes and Experience in Behavioral Health through Community Partnership
On the Road with Parkland Health & Hospital System – March 2019 by Michelle Garrison, CPXP and Stacy Palmer, CPXP Our latest On the Road took us to Parkland Health & Hospital System in Dallas, Texas, one of the largest and busiest public hospital systems in the country, with more than one million outpatient visits
Learn more -
Quality & Clinical ExcellenceFostering Patients’ Confidence to Manage Their Care at Home
In this case study, Banner Health shares the process changes it made to help patients feel more confident in managing their healthcare after discharge. Learn how establishing partnerships, enhancing communication between teams, and embracing a back-to-basics approach drove positive outcomes in patient experience and improved HCAHPS scores.
Learn more -
Quality & Clinical ExcellenceExpectations & Patient Experience in Healthcare in Brazil
Few sectors have such a great need for attention to experiences as the healthcare sector. Delivering quality, safety, and caring journeys to patients and their families directly impacts issues ranging from treatment outcomes to user loyalty and institutional reputation. The survey is a Brazilian version of the annual study conducted in the United States by
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
A Qualitative Study Examining Patient Experience Factors and Drivers within the Home Health Setting
$275.00
PURCHASE NOW