Enhancing Post-Visit Communication: A Quality Improvement Initiative
Published August 18, 2024
With grant funding from The Beryl Institute, Briargate Outpatient Specialty Care Clinic at Children’s Hospital Colorado launched a quality improvement project to tackle the decline in patient and family experience scores concerning post-visit communication. By implementing targeted interventions, the clinic increased the percentage of families who felt well-informed about handling questions after visits from 72% to 79%.
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Enhancing Post-Visit Communication: A Quality Improvement Initiative
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