Published June 23, 2026
This webinar shines a light on disenfranchised grief, the often-unrecognized loss experienced by both...
Published June 16, 2026
Explore how a multidisciplinary team improved Emergency Department flow, communication, and patient experience. By...
Published June 11, 2026
Complimentary - Change in healthcare is inevitable - and often challenging. Yet it’s essential...
Published June 9, 2026
This session explores the role of care partners as essential members of the care...
Published June 2, 2026
Complimentary - Learn how the “What Matters to You?” movement began in Scotland and...
Published May 28, 2026
This webinar will describe how Mount Sinai’s Department of Emergency Medicine conceived, launched, and...
Published May 12, 2026
This webinar focuses on best practices for developing, implementing, and sustaining Patient and Family...
Published April 23, 2026
This session takes a deeper dive into how organizations can actively engage patients, families,...
Published April 21, 2026
Let’s face it - SILOs (Separate Interests with Limited Outcomes) are holding us back....
Published April 7, 2026
Discover how collaboration and innovation improved the experience of patients holding in the Emergency...
Published March 24, 2026
For patients and families, getting lost in a hospital can feel overwhelming and it...
Published March 12, 2026
This session provides an overview of CMS Patient Safety Structural Measures with a focused...
Published March 10, 2026
Discover a proven framework for building a positive, patient-centered culture through standardized service behaviors....
Published March 3, 2026
Explore how proactive interpreter rounding supports patients with limited English proficiency. This webinar highlights...