The Triad of High-Quality Care

Essential Hospitals operate at the intersection of complexity, community trust, and equity making the definition of high-quality care both more challenging and more critical.

Join this webinar to explore the triad of high-quality care, which is not defined by clinical outcomes alone, but by the combined strength of quality, safety and patient experience. In Essential Hospitals, this triad is integral to building equity, trust and long-term sustainability. Healthcare leaders agree that good outcomes and a positive patient experience are equally important.

Speakers:
-Sharif Abdelhamid, MA, CPXP | Chief Patient Experience Officer, Denver Health | Co-Chair, The Beryl Institute Essential Hospitals Workgroup
-Lara Burnside, MHA, ACC, ACUE | Co-Founder, CXO, Executive Coach, CSE Leadership, LLC
-Jill “J.R.” Labbe | Co-founder, CCO, Executive Coach, CSE Leadership, LLC

Learning Objectives
-Describe the interconnected elements of high-quality care and the role of patient experience within them.
-Explain how patient-reported measures and regulatory standards help us understand and improve quality of care.
-Connect quality, safety, and experience to building trust.
-Apply the domains of high-quality care to language access as a strategy for improving safety, equity, experience, and outcomes.

Non-members can purchase webinars at a cost of $49 each.