Building Collaboration Through a Volunteer Liaison Program

11:00 AM PT / 2:00 PM ET / 7:00 PM London – Discover how a Volunteer Liaison Program can transform your volunteer strategy by strengthening collaboration between staff and volunteers. This session introduces a structured model that empowers staff to serve as liaisons, improving communication, supervision, and alignment with departmental goals. Attendees will explore methods for gaining staff buy-in, co-developing service descriptions, and using scheduling tools to streamline coordination. The presentation also highlights how regular check-ins, feedback loops, and relationship-building contribute to a more connected and motivated volunteer community. Attend this webinar to gain practical tools and proven strategies for fostering stronger staff-volunteer partnerships that enhance engagement, satisfaction, and long-term program success.

Speakers
– Shannon McMahon, Volunteer Relations Coordinator, Stormont Vail Health
– Kaci Copas-Richardson, Experience Manager, Guest Experience/ Volunteer Services, Stormont Vail Health

Learning Objectives
– Define the structure and purpose of a Volunteer Liaison Program to enhance collaboration between staff and volunteers.
– Apply communication and scheduling strategies that support effective supervision and volunteer engagement.
– Identify how liaison involvement improves volunteer retention, satisfaction, and recognition across departments.

Non-members can purchase webinars at a cost of $49 each.