Using Real-Time Surveys to Deliver Exceptional Patient Experiences with High Reliability
![](https://theberylinstitute.org/wp-content/uploads/2022/11/101NorthwellHealth.jpg)
By identifying, quantifying, and addressing opportunities through real-time patient surveys, Northwell Health aimed to enhance the care experience for patients, families, and providers; increase brand loyalty; and prioritize areas for care delivery process improvement.
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