Patient engagement in action: Timing and intensity of strategies used to engage low income depressed mothers of infants and toddlers
Published November 12, 2020
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Patient Family & Community Engagement
“Why should anyone want to make things better for me particularly?” – A qualitative exploration of Care Opinion and NHS care improvements
Published August 8, 2025
Care Opinion is an online platform which enables people to share anonymous feedback (known as “stories”) about their experiences of UK healthcare. In Scotland, this platform has official government backing, though healthcare organisations are not obliged to use it. Care Opinion staff review and edit these stories, acting as moderators. Healthcare staff are invited to
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Patient Family & Community Engagement
My Life, My Story and Life Recovery among Veterans with Substance Use Problems
Published May 5, 2025
The United States Veterans Health Administration My Life, My Story (MLMS) program is a patient-centered care intervention where veterans are interviewed about their life story and may grant permission to include it in their electronic health record (EHR). Our purpose was to focus on a sample of MLMS narratives from veterans with self-disclosed substance use
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Patient Family & Community Engagement
The Impact of Learners on Patient Satisfaction in the Orthopedic Setting
Published May 4, 2025
This investigation evaluates the impact of learners and their post-graduate year (PGY) levels on patient satisfaction in the orthopedic outpatient clinic, an area with limited prior research. A retrospective cohort study was conducted using data from July 2020 to December 2022, involving 2,484 patients, with a 39% response rate. Satisfaction was measured via NRC Health
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