Partnering to Reduce Falls: Keeping Patients Safe through Next Generation Technology
Published April 10, 2023
In this case study, Atrium Health Navicent partnered with HatchMed to improve increasing patient injury rates caused by bed alarm connectivity problems due to faulty pin bed cables.
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Quality & Clinical Excellence
Reigniting the Human Experience: Strategies for Getting Back to Basics
Published April 23, 2025
The Beryl Institute announces the release of its latest white paper, Reigniting the Human Experience: Strategies for Getting Back to Basics. Grounded in insights from The Beryl Institute community, this paper explores the impact of straying from the core principles of healthcare excellence and makes a compelling case for re-aligning efforts around proven, human-centered strategies.
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Quality & Clinical Excellence
The Impact of Community Characteristics on Patient Experience
Published March 10, 2026

By: Richard Goo and Dr. Nicole Kirchhoffer, RN Maimonides Medical Center When individuals visit a hospital, either for their own or their loved one’s care, their expectations are based on the composite experience of their lifestyles, cultures, and background. Whether their goal is for their health to be fully restored or to maintain their quality
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Culture & Leadership | Infrastructure & Governance | Quality & Clinical Excellence
Health Equity: The Metronome for Human Centered Care
Published December 17, 2024

Complimentary – As the healthcare landscape continues to evolve, and as consumers seek a more personalized care experience, integrating health equity into experience management emerges as a critical factor in enhancing institutional performance. Traditionally, health equity has been viewed as a separate component of healthcare quality improvement. However, in this webinar, we will explore the
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