Navigating the “Perfect Storm”: Leading with a commitment to human experience
Published August 17, 2020
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Patient Family & Community Engagement
Racial Concordance and the Assumption of Trust: Why Engagement Is Often Mistaken for Partnership in the Care of Black Men
Published August 6, 2026
Race concordance between patients and clinicians is frequently promoted as a strategy to improve trust and engagement for Black men in healthcare. Evidence suggests that encounters with Black male clinicians often increase patient comfort and observable engagement; however, engagement alone does not necessarily reflect trust. Drawing on professional experience as a nurse and researcher working
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Patient Family & Community Engagement | Policy & Measurement
Care Partners as Essential Team Members in Safe Care
Published June 9, 2026
This session explores the role of care partners as essential members of the care team and their impact on patient safety. Participants will examine strategies to support care partner presence and engagement across the care continuum, including bedside rounding, shift reports, discharge planning, and flexible visitation practices that promote safety and partnership. Learning Objectives: •
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Staff & Provider Engagement
Monthly Member Meet-up (December 2026)
Published December 2, 2026
9:00 AM PT / 12:00 PM ET / 5:00 PM London – Join us for an informal member networking meet-up designed for open conversation and connection. With no formal agenda, this session is simply a space to show up with questions, engage with peers, and exchange ideas with fellow members and our membership team. All
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